WhatsApp Business Messaging
Order notifications and abandoned-cart recovery over WhatsApp, with a shared inbox for whatever customers reply.
- Order updates on WhatsApp. Confirmation, shipping and delivery messages go out from approved templates, with idempotency so a redelivered webhook never double-sends.
- Abandoned checkout recovery. Recoverable checkouts are tracked and followed up on a schedule you control, with the recovery link included.
- One inbox for replies. Customer replies land in a conversation view with unread counts, so a WhatsApp thread does not get lost in a personal phone.
- Delivery status you can trust. Queued, sent, delivered or failed per message, with the provider error kept on the row and automatic retries.